Frequently Asked Questions
Why thin heated gloves?
You don’t need to be scaling Everest or snowboarding to have cold hands. Many people battle cold hands in their everyday lives, especially if they have Raynaud’s syndrome or another freezing-fingered condition. We created Toasty Touch Ultra Thin Heated Gloves for people who are tired of wearing thick, bulky gloves made for outdoor sports when they just want to stay comfortable at home, the office, or the grocery store. Our gloves gently warm the wearer’s hands and fingers without depriving dexterity
So, yes, Toasty Touch gloves are Raynaud’s gloves, but they are also arthritis gloves, scleroderma gloves, anemia gloves, diabetes gloves... We are constantly learning new reasons why our customers are using and falling in love with Toasty Touch gloves.
How do Toasty Touch gloves work?
Toasty Touch gloves are powered by rechargeable batteries and have tiny, threadlike wires that deliver soothing heat all the way to the fingertips. Simply charge the batteries, attach them to the short cords on the gloves’ inner wrists, zip up the battery pockets, and you’re good to go! Charging is easy – a red light on the charger means the batteries are charging, and a green light means they’re ready to go.
Easily adjust the temperature of your thin heated gloves to your desired warmth setting by pressing the button on the outer wrist – red is warmest, white is medium warmth, and blue is just a little warm.
Toasty Touch gloves warm the fingers and the back of the hand – so basically everywhere but the palm. (Heating the palms, we figured out while creating the gloves, mostly just leads to sweaty palms.)
And that’s about it!
What comes with my Toasty Touch order?
You’ll receive one pair of thin heated gloves, made with premium, long-lasting, incredibly soft, non-pilling Lycra; one pair of 7.4V 2200 mAh lithium rechargeable batteries; one 100-240-volt dual battery charger (which can be used with an adapter for non-North American plugs); and one very engaging user manual, if we do say so ourselves.
What is your return and exchange policy?
You’ll love your gloves or your money back within 90 days of purchase. We do free exchanges or returns in the U.S.
Please email firstname.lastname@example.org if you need to return your gloves for any reason. We are unable to offer return postage on international orders.
What if my package gets lost, stolen or damaged in transit?
We've partnered with Route- a package protection and tracking solution to give our customers the best possible delivery experience. Your purchase is automatically protected when you place your order. Route provides shipping protection to protect or package in the event that it gets lost, stolen, or damaged while in transit. If you've experienced an issue with your order, please file a claim with Route's team here.